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Receivables Performance Management - Terrible

Set up a payment plan that they did not adhere to and then they caught me!!!!
1.0
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1181881
Generic Website is not catered to assist "customers"', it's designed to give the illusion that a "customer" actually has legitimate options. Website gives RPM the ability to not communicate with payers as much as possible. Payment "options" are bogus, individuals still...
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Had a debt for an old phone carrier. Held it off for a long time but working to recover my credit. Decided to grow up and pay the debt off. Settled it from 512$ to $333.16. After asking for receipts and proof that it’s my balance is at 0$, which took a week, of them...
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Anonymous
LilPissedMiss

That person is a thief. I hope she was arrested.

This place some how got ahold of my work information. Refused to tell me what the call was about till I gave them my social. I am not about to give person information to some on I do not know. On top of that when I told her it is illegal to contact me at work she tried...
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#1120492
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Receivables Performance Management - Cincinnati Bell confirmed that a home phone account was fraudulently opened in 2011. They made my balance $00.00. Now I am fighting tooth and nail with Receivables Performance Mang. to remove this

I don't believe that R.P.M. wants to clear their accounts if they have been resolved. Cincinnati Bell confirmed that I owe them nothing. I have a zero balance, but R.P.M. has not updated my account or reported it to the credit agencies. I am highly disappointed with their company and the way they handle business.
1.0
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1040147
I was a customer Cincinnati bell and disconnected the service when I moved. At that time I paid the last bill I received and thought nothing else of it. I just checked my credit report and saw my account was sent to collections. Wtf! I call the agency and They say they...
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Receivables Performance Management should be ashamed. This company only cares about collecting money. T-Mobile sent me to collection and I agreed to pay so the account can be closed. I made my payment and RPM did email a paid in full letter to me, but they have never...
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1.8
I didn't like
  • Bad customer service
#1020697
Switched to T Mobile in September; had HORRIBLE experience, returned all devices within 14 day time frame back in September, have receipts to prove that it cost me $166, and today (Jan13 more than 3 months later), I have a phone call saying i owe them $600. I have...
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I had an issue with Direct TV when they installed a defective receiver upon initial service connection and when they replaced it and the technician took it with him. In addition as part of the service Direct TV offered a $200.00 Visa gift card, which they never...
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I didn't like
  • Are crooked
  • Harassment
#967718
Made payment arrangements soon as I recieved a letter from them. Knowing it wasn't on my credit report I asked if it would be reported on my credit if all payments were made. They automatically drafted 3 payments for direct tv on the dates we agreed on, last payment...
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